Privacy Policy

1. Introduction

MyLottoResults.co.za ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, display name, password (encrypted)
• Lottery Ticket Data: Ticket numbers, nicknames, and game selections you enter
• Subscription Information: Payment details, subscription type, billing history
• Communication Preferences: Email and Telegram notification settings
• Support Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent on Service
• Device Information: IP address, browser type, operating system
• Log Data: Access times, error logs, system activity

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Check your lottery tickets against winning numbers
• Send you notifications when your tickets match winning numbers
• Process your subscription payments
• Send you service-related emails (verification, invoices, updates)
• Respond to your support requests
• Improve and optimize the Service
• Prevent fraud and ensure security
• Comply with legal obligations

4. Information Sharing and Disclosure

We do NOT sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

• Email Services: To send notifications and communications
• Telegram API: To deliver Telegram notifications (if you enable this feature)
• Payment Processors: To process subscription payments
• Hosting Services: To store and serve the Service

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement reasonable security measures to protect your information, including:

• Encrypted passwords using industry-standard hashing
• Secure HTTPS connections
• Regular security updates and monitoring
• Restricted access to personal information

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct your personal information
• Deletion: Request deletion of your account and data
• Opt-Out: Unsubscribe from marketing communications (service emails are required)
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at info@mylottoresults.co.za

8. Cookies and Tracking

We use essential cookies to maintain your session and remember your login. We do not use advertising cookies or third-party tracking cookies.

9. Third-Party Links

Our Service may contain links to third-party websites (such as official lottery sites for result verification). We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Users

Our Service is hosted in South Africa. If you access the Service from outside South Africa, your information may be transferred to and processed in South Africa.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@mylottoresults.co.za
• Website: www.mylottoresults.co.za